Customer Service Center

Neighborhood Health Plan serves Massachusetts residents only. We are not affiliated with Neighborhood Health Partnership of Florida, NHP Of Rhode Island, or other similarly named health plans outside of Massachusetts.

Members

NHP Member Service Center

Hours: Monday through Friday, 8:00 a.m. to 6:00 p.m., and Thursdays 8:00 a.m. to 8:00 p.m.

• 800-462-5449 (toll-free)
• 1-800-655-1761 (TTY)
• Email Customer Care

Behavioral Health (Mental Health and Substance Abuse) Services

Beacon Health Strategies coordinates NHP's Behavioral Health Care benefit. If you need help or have further questions about these benefits, please call Beacon Health Strategies at 1-800-414-2820, where representatives are available 24 hours/day.

MassHealth

Contact the MassHealth Customer Service Center at 800-841-2900 (TTY 800-497-4648) or visit the MassHealth website.

Providers

NHP Provider Service Center

Hours: Monday through Friday, 8:30 a.m. to 5:00 p.m.

• 855-444-4NHP (4647) (toll-free)

Employers and Brokers

• Employer/Broker Contacts

Address and Main Telephone

Neighborhood Health Plan
253 Summer Street
Boston, MA 02210
617-772-5500
1-800-433-5556 (Toll-free)

Other Contact Information

• Email the NHP.org Webmaster to report technical issues or broken links on this web site.