Customer Service Center
Neighborhood Health Plan serves Massachusetts residents only. We are not affiliated with Neighborhood Health Partnership of Florida, NHP Of Rhode Island, or other similarly named health plans outside of Massachusetts.
NHP Member Service Center
Hours: Monday through Friday, 8:00 a.m. to 6:00 p.m., and Thursdays 8:00 a.m. to 8:00 p.m.
- 800-462-5449 (toll-free)
- 1-800-655-1761 (TTY)
- Email Customer Care
Behavioral Health (Mental Health and Substance Abuse) Services
Beacon Health Strategies coordinates NHP's Behavioral Health Care benefit. If you need help or have further questions about these benefits, please call Beacon Health Strategies at 1-800-414-2820, where representatives are available 24 hours/day.
Contact the MassHealth Customer Service Center at 800-841-2900 (TTY 800-497-4648) or visit the MassHealth website.
NHP Provider Service Center
Hours: Monday through Friday, 8:30 a.m. to 5:00 p.m.
- 855-444-4NHP (4647) (toll-free)
Employers and Brokers
Address and Main Telephone
Neighborhood Health Plan
253 Summer Street
Boston, MA 02210
Other Contact Information
- Email the NHP.org Webmaster to report technical issues or broken links on this web site.