Mail Order Program*
Getting Started
- Read the Mail Order Frequently Asked Questions.
- Use the Drug Lookup tool to find out if your medication qualifies for the Mail Order Program.
- Get two prescriptions for your medication from your provider to begin: the first prescription (up to a one month supply) that you will fill at a participating pharmacy, and the second prescription (up to a 90 day supply) to be filled through the mail service pharmacy.
- Complete the member registration form
(you only need to fill this out once) - Mail the form
- Your medication will be delivered free of shipping costs within two weeks. Overnight or second-day delivery may be available for your area for an additional charge. You will also receive a form to remind you when to order your refill.
Mail Order Covered Drugs
Check the Drug Lookup tool to see if your medication qualifies for the Mail Order Program.
The medications listed in the Drug Lookup tool may be subject to a pharmacy step-therapy program or may require additional authorization. If you have any questions, call the NHP Member Service Center at 1-800-462-5449.
Co-Payments
Your copayments will be based on the drug tier your drug is in.
- First Tier: Generic Drugs
two co-pays for 3 months supply - Second Tier: Brand Name Drugs
two co-pays for 3 months supply - Third Tier: Non-Preferred Brand Name
three co-pays for 3 months supply
Ordering Refills
You can order refills by contacting Catamaran Home Delivery at any time, including weekends and holidays.
- By phone, toll free, at 1-888-354-0090
- By visiting the Catamaran Home Delivery web site.
* NHP MassHealth members are not eligible for this benefit.
