Welcome Providers!

Provider News

NHP providers can now enjoy instant access to Explanation of Payment (EOP) copies and verify receipt of submitted claims via the new and enhanced NHPNet! A new version of our provider portal is now available, eventually replacing the version in effect today but providers can choose to switch now. Some of the enhancements include:

• Claims status check allows users to confirm NHP's receipt of a submitted claims in addition to adjudication details
• NHP Explanations of Payments (EOPs) available for viewing/downloading
• Quarterly Hospital Admissions Reports available for viewing/downloading
• Authorizations/Referrals can be searched individually by authorization or by member
• New site-level capability provides information on all authorizations initiated by a provider group
• Multiple line authorizations now display all lines
• Provider provider-specific documents and/or reports can be uploaded to NHPNet for retrieval by provider office staff
• Multiple site access, allows access to multi-site information via a single user name/password
• Username e-mail format no longer required
• User Administrators (Site Administrators) can view user and site-level account information
• Enhanced security allows users to attest to their continued eligibility for NHPNet access
• New layout supports wide screen browsers
• Significant speed of response on many NHPNet reports. CSV downloading now available
• Updated Browser Support (Internet Explorer 6, 7, 8 and 9(beta), Firefox, Google Chrome, Apple Safari)

Visit NHPNet to sign up or find out more.

Provider Newsletters

Summer 2010 Issue of Around the Neighborhood now available!

Look here for recent and archived issues of Around the Neighborhood and Clinician Quarterly.

Provider Manual

The NHP Provider Manual is your resource on doing business with Neighborhood Health Plan -- Recently Updated!

Are you listed correctly in the online Provider Directory?

NHP's online provider directory is updated on a daily basis. Check your listing today and submit updates by email to prweb@nhp.org. Please note: only credentialed providers are listed in the online directory.

Partner Sites

• Beacon Health Strategies
  (NHP's Behavioral Health Management Partner)
• MedSolutions
  (Radiology Prior Authorization)
• Healthcare Administrative Solutions
  (Administrative Simplification)
• NEHENNet (Revenue Management Solution)
• MedMetrics Health Partners (Pharmacy Partner)