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We’re here for you

Neighborhood Health Plan is proud to provide MassHealth insurance coverage to members of My Care FamilySM. Your plan covers you for all MassHealth benefits, including:

  • Visits to doctors and specialists
  • Primary care services like preventive care and well visits
  • Diagnosis and treatment if you get sick
  • Urgent or emergency services for sudden illness or injury
  • Hospital care and home health care (if arranged by your doctor)
  • Behavioral health benefits including mental health and substance use disorder treatment services
  • Prescription drug coverage
  • Money-saving pharmacy benefits
  • Routine eye exams
  • Perks and discounts
  • And more!

Helpful resources:

My Care Family Partners

Greater Lawrence Family Health Center

Lawrence General Hospital

Find all your plan details at

Log in to our secure member portal to see everything you need to manage your plan, any time of day. Not a member yet? It’s easy to register. There you can:

  • Learn about your benefits and coverage
  • Select or change your primary care provider
  • Manage your pharmacy benefits
  • Order or print an ID card
  • Submit eligible expenses (like fitness reimbursement)
  • Take a Care Needs Screening
  • Learn about perks that come with your plan — like a fitness benefit, discounts on child safety products, and more!

Want to speak to a Customer Service Professional?

For questions about your coverage, call Neighborhood Health Plan’s Customer Service at
. (TTY users may dial 711.) We are available to help on Monday through Friday from 8 AM to 6 PM and Thursday from 8 AM to 8 PM.

Find a
My Care Family Doctor

Search the DoctorSmart Directory for a My Care Family doctor.

Find a pharmacy
near you

Search our pharmacy locator

See your plan’s details at

Log in to your secure member portal to see all your plan’s benefits and details.

Member Newsletter

The Fall 2018 edition of our member newsletter is available now! Get the latest news just for MassHealth members.

newsletter cover 

My Care FamilySM News (English)

newsletter cover 

Novedades de Mi Familia de CuidadoresSM (En Español)

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